Frequently Asked Questions

Everything you need to know about shopping with Something Went Wrong.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your garments ethically sourced?

Yes, we partner exclusively with fair-trade certified factories that prioritize safe working conditions and sustainable manufacturing practices.

Can I change or cancel my order?

Orders are processed quickly, but we have a 1-hour window after purchase where you can request a cancellation or address change via our support chat.